Free Delivery & Shipping

Delivery Rates and 30-Day Return Guarantee.

At BritFresh.com, we aim to offer customer service that is as pleasant as our amazing offers on British groceries. We send thousands of parcels in the UK and Worldwide. We work hard with our trusted couriers Royal Mail, DHL and Parcelforce to ensure that your order arrive with you quickly and safely.

Due to unprecedented demand, all orders are subject to availability.

Your order will be processed within 1-2 working days before leaving our warehouse. Your order is carefully packaged to ensure that your order arrive in great condition. Due to a lack of availability, we will offer some substitute items in order to help you.

Please not that unfortunately we are not currently able to offer Saturday, Sunday or Bank Holiday deliveries nor can we deliver to PO Boxes. Find below the discounted shipping rates that will be used to calculate your final shipping cost at the checkout.

ZONE 1 – UK MAINLAND

England, Wales and some parts of Scotland

Free Shipping – Our minimum spend £35

Standard Shipping £5.99

ZONE 2, 3 & 4 – UK NON MAINLAND

Highlands, Islands of Scotland, Northern Ireland, Channel Islands, Isle of Man, Isles of Scilly & Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78,

PH17- 26, PH30-44, PH49-50, ZE, BT, IM, TR21-25

Express Shipping £15.99 Orders up to 28kg

ZONE 5 – IRELAND

26 Counties in the Republic of Ireland

Express Shipping from £14.99 Orders up to 28kg

ZONE 6 – BELGIUM, LUXEMBOURG & NETHERLANDS

Your order will be processed within 1-2 working days before leaving our warehouse.

Free Shipping – Our minimum spend £75

Standard Shipping £9.99 No minimum spend

ZONE 7 – DENMARK & GERMANY

Your order will be processed within 1-2 working days before leaving our warehouse.

Free Shipping – Our minimum spend £75

Standard Shipping £9.99 No minimum spend

ZONE 7A – FRANCE & MONACO

Your order will be processed within 1-2 working days before leaving our warehouse.

Free Shipping – Our minimum spend £130

Standard Shipping £12.99 No minimum spend

ZONE 8 – ITALY & SPAIN

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping – £19.99 Orders up to 28kg

ZONE 8A – PORTUGAL

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping from £29.99 Orders up to 28kg

ZONE 8B – GREECE

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping – £37.99 Orders up to 28kg

ZONE 9 – AUSTRIA, CZECH REPUBLIC, ESTONIA, FINLAND, HUNGARY, LATVIA, LITHUANIA, NORWAY, POLAND, SAN MARINO, SLOVENIA, SLOVAKIA, SWITZERLAND & SWEDEN

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping – £22.99 Orders up to 28kg

ZONE 9A – BULGARIA, CROATIA, ROMANIA & TURKEY

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping – £28.95 Orders up to 28kg

ZONE 9B – ANDORRA, GIBRALTAR, MALTA & VATICAN CITY STATE

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping – £44.95 Orders up to 28kg

ZONE 9C – CYPRUS, ICELAND, LIECHTENSTEIN, ALBANIA, BELARUS, BOSNIA, KOSOVO, MACEDONIA, MOLDOVA, MONTENEGRO, SERBIA & UKRAINE

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping from £39.95

ZONE 9D – ARMENIA, CAPE VERDE ISLANDS, FAROE ISLANDS, GEORGIA, GREENLAND, RUSSIA & SPITSBERGEN

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping from £39.95

ZONE 10 – CANADA

Your order will be processed within 1-2 working days before leaving our warehouse. (£20 groceries average shipping weight 5kg)

Standard Shipping £24.95 up to 5kg and £10 per 5kg thereafter.

ZONE 10A – UNITED STATES

Your order will be processed within 1-2 working days before leaving our warehouse. (£20 groceries average shipping weight 4kg)

Standard Shipping £29.99 up to 5kg and £10 per 4kg thereafter.

ZONE 11 – INDONESIA, JAPAN, KOREA (REP OF), MALAYSIA, PHILIPPINES, SINGAPORE, TAIWAN & THAILAND

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping from £34.95

ZONE 11A – NEW ZEALAND

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping from £34.95

ZONE 11B – AUSTRALIA

Your order will be processed within 1-2 working days before leaving our warehouse. (£20 groceries average shipping weight 5kg)

Standard Shipping £34.95 up to 5kg and £20 per 5kg thereafter.

ZONE 11C – CHINA, HONG KONG & MACAU

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping from £34.95

ZONE 11D – BRUNEI, LAOS, MYANMAR & VIETNAM

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping from £34.95

ZONE 12 – ARGENTINA, BAHRAIN, BANGLADESH, BARBADOS, BERMUDA, BRAZIL, CHILE, EGYPT, INDIA, ISRAEL, JORDAN, KENYA, KUWAIT, MEXICO, NIGERIA, OMAN, PAKISTAN, QATAR, SAUDI ARABIA, SOUTH AFRICA,SRI LANKA, UNITED ARAB EMIRATES

Your order will be processed within 1-2 working days before leaving our warehouse.

Standard Shipping from £29.95

ZONE 12A – ALL OTHER DESTINATIONS

Your order will be processed within 1-2 working days before leaving our warehouse. (£20 groceries average shipping weight 5kg)

Standard Shipping £39.95 up to 5kg and £25 per 5kg thereafter.

Note:

Extra International Shipping charges £5 per kg above 70kg

Restrictions on International Shipping & Free Shipping

International sales are restricted for aerosols maximum combination of 500ml and no more than two items and washing powder is not allowed. Free shipping maximum 30kg per shipment. If shipping weight exceed 30kg, some of the items will be cancelled without any notice.

Chocolate at your own risk

Purchasing any chocolate or confectionery destined for countries with hot climates is done so at your own risk.

Customs, Duties & Taxes

If you order products from our site BritFresh.com for delivery outside the UK, they may be subject to import duties and taxes from country to country. It’s your responsibility to contact your local customs office for customs clearance. Any customs clearance charges in your country must be borne by you. We have no control over these charges for your country and can’t predict what charges they may be. We make clear that you are responsible for payment of any such import duties and taxes for your country.

Estimated date of delivery

It’s an estimated date only and does not guarantee your parcel will be delivered within the estimated days. Although our couriers have very high success rates for deliveries, Sometimes things can go wrong and none of the couriers are able to offer a guaranteed service.